Last Updated: [12.2025]
At EddmCard, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our custom printing services. By using our site, you agree to the terms outlined below.
1. Information We Collect
We collect information to provide you with the best possible service and to fulfill your custom orders.
Personal Identification Information: Name, email address, phone number, and shipping/billing addresses.
Transaction Data: Details about the products you purchased, order history, and payment status.
Customer Content: The artwork, logos, images, and text you upload for printing.
Technical Data: IP address, browser type, time zone settings, and how you interact with our website (collected via cookies and tracking pixels).
2. How We Use Your Information
We use your data for the following essential business purposes:
Order Fulfillment: Processing your payment, printing your custom postcards, and shipping them via USPS.
Communication: Sending order confirmations, artwork proofs, and shipping updates, or responding to your customer support inquiries.
Marketing: Sending occasional newsletters or promotional offers (only if you have opted in). You may opt out at any time.
Site Improvement: Analyzing website traffic to improve our layout, product offerings, and user experience.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers necessary to operate our business:
Shipping Partners: Your name and address are shared with USPS to facilitate delivery.
Payment Gateways: Your payment details are processed through secure, encrypted third-party providers. We do not store your credit card numbers on our servers.
Technical Service Providers: We may use third-party tools for website analytics and email management.
Legal Compliance: We may disclose your information if required to do so by law or to protect the rights and safety of EddmCard and our customers.
4. Data Retention and Security
Artwork Storage: As a courtesy for easy reordering, we typically store your uploaded artwork for up to 2 years.
Security Measures: We use industry-standard Secure Socket Layer (SSL) encryption to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
As a user, you have the following rights regarding your data:
Access and Correction: You may request to see or update the personal information we have on file for you.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of the email.
Data Deletion: You may request that we delete your personal information, subject to certain legal and accounting record-keeping requirements.
6. Cookies and Tracking Technologies
Our website uses cookies to remember items in your shopping cart and to understand your preferences based on previous site activity. You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings.
7. Third-Party Links
Occasionally, we may include links to third-party websites (such as the USPS EDDM mapping tool). These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
8. Children’s Online Privacy Protection Act (COPPA)
Our website and services are directed to people who are at least 18 years old. We do not knowingly collect any information from anyone under 13 years of age.
9. Changes to Our Privacy Policy
EddmCard reserves the right to update this policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to check this page frequently for any changes.
10. Contacting Us
If you have any questions regarding this Privacy Policy, the practices of this site, or your dealings with us, please contact:
EddmCard Support Team Email: sale@eddmcard.com
Mailing Address:1102 Birch Street, El Paso, Texas 79905